Terms of Use / Privacy Policy

TERMS AND CONDITIONS
Holly Sharp Co. d/b/a Lucy Love (“Company,” “we”, or “us”) provides access to the LUCY LOVE website, currently located at www.lucylove.com (“Site”), and certain, features, functionality, and services offered by us in connection with the Site and any subpages attached thereto (“Services”). These terms and conditions (“Terms”) govern your access and use (as a registered user or otherwise) of the Site and the Services. By accessing or using the Site, you accept and agree to be bound by these Terms. If you do not agree, you may not access or use the Site or the Services.

I. ACCESS AND USE

A. Use and Access
Subject to these Terms, we grant you a limited, non-exclusive, nontransferable personal license to access and use the Site and Services. This license is restricted to those who have reached the age of majority in the jurisdiction in which they reside. If you have not reached the age of majority in the jurisdiction in which you reside, you may not access or use the Site and Services.

B. Registration and Accounts
In order to use certain features of the Site or Services, you may request to register for an account with us (“Account”) and provide certain information about yourself. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Accounts are intended only for wholesale customers, and we reserve the right to deny Account registration, or to delete or modify existing Accounts, in our sole discretion. As an Account holder, you may be able to access our trade catalog and submit requests for wholesale orders. Users without an Account may also be able to view retail product offerings through the Site.

For more information on sales policies and procedures, see Section II, below.

You may also be provided with the opportunity to submit your email address through the Site in order to receive news, updates and offers related to the Company and its products.

C. Privacy.
The collection and use of your email address and any other information shared with us in the creation of an Account is governed by the Privacy Policy. Please also review the Site’s privacy policy (“Privacy Policy”) which can be found below, which Privacy Policy shall be deemed to supplement and be incorporated into these Terms by reference.

D. Restrictions
The rights granted to you by these Terms will remain in force only for so long as these Terms remain in effect. You may not rent, transfer, assign, commercially exploit, resell or sublicense access to the Services to any third-party. You may use the Site and the Services only for your personal, non-commercial purposes. You further agree not to combine or integrate the Site and the Services with hardware, software or other technology or materials not provided by us. You may not modify or create any derivative product based on the Site, the Site and the Services. You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any component of the Site and the Services is compiled or interpreted, and nothing in these Terms should be interpreted as granting you any right to obtain or use source code. Except as expressly stated herein, no part of the Site or Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to functionality of the Site or Services shall be subject to these Terms. You agree not to use the Site and the Services to: (a) violate any local, state, national or international law; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services. Without our written consent, you may not (i) use any high volume, automated, or electronic means to access the Services (including, without limitation, robots, spiders or scripts); or (ii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. You promise that any information about yourself that you voluntarily provide to us will be true, accurate, complete and current.

E. Third-Party Offerings
You may be able to access websites, content, products or Services provided by third-parties through links that are made available on the Site. We refer to all such websites, content, Services and products as “Third-Party Offerings.” For example, we may permit third parties to advertise their products on the Site, and those advertisements may contain links to the website(s) of the advertisers, or we may provide links to third party websites selling our products. If you elect to use such Third-Party Offerings, you understand that your use of them will be subject to any terms and conditions required by the applicable third-party provider(s). You understand that we are not the provider of, and are not responsible for, any such Third-Party Offerings and that these Terms do not themselves grant you any rights to access, use or purchase any Third-Party Offerings.

F. Ownership
As between you and us, we and/or our vendors and content suppliers, as applicable, retain all right, title and interest in and to the Site and the Services, and all related intellectual property rights. We and our suppliers reserve all rights not granted in these Terms. Unless you first obtain the copyright owner’s prior written consent, you may not copy, distribute, publicly perform, publicly display, digitally perform (in the case of sound recordings), or create derivative works from any copyrighted work made available or accessible via the Site or the Services. If you provide us with any feedback or suggestions regarding the Site or Services (“Feedback”), you hereby assign to us all rights in the Feedback and agree that we shall have the right to use such Feedback and related information in any manner it deems appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.

All trademarks, logos and Services marks (“Marks”) displayed on the Site or Services are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

II. SALE TERMS AND CONDITIONS

A. Products
All products listed on the Site (“Products”), their descriptions, and their prices are each subject to change. This applies to both wholesale offerings to Account holders and retail offerings. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Product, or its description or pricing on the Site.

B. Orders
Certain approved Account holders may place orders through the Site. Such an order shall be deemed an offer to purchase Products, and such offer is subject to our acceptance, in our sole discretion. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until we send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if we cancel all or a part of your order, your sole and exclusive remedy will be a refund of any funds previously remitted to us by you in connection with the canceled order.

Retail customers may also view product offerings through the Site without an Account, but cannot place orders through the Site. Retail customers will be directed to contact Lucy Love directly to place orders for Products. Retail customers may also be referred to third party retail locations offering our Products through the site. While we try to keep lists of such retail locations accurate and up to date, we shall not be responsible for any inaccuracies in such lists.

Please be aware that, although we endeavor to present our Products as accurately as possible on the Site, actual Product appearances may vary for certain reasons, including, without limitation, the color settings and display of your computer monitor. Lucy Love shall not be responsible for any such variations between the appearance of the Products as you see them on the Site and the Products you receive.

C. Payment Terms
We do not process payments for accepted orders through the Site. Once an order for Products is accepted, whether submitted through the Site by an approved Account holder or by a retail customer per instructions on the Site, our sales office will manually process payments. Our acceptance of Product orders is always contingent upon our receipt of full payment, as described below.

When an order is placed, you agree to pay the price applicable for the Product (“Product Price”) immediately upon our acceptance, any handling and delivery fees for the delivery option you select (“Delivery Fees”), and any applicable Taxes (defined below). You will be solely responsible for payment of all taxes, fees, duties, and other governmental charges, and any related penalties and interest, arising from the Product purchase (“Taxes”) not withheld by us. All payments are non-refundable except in accordance with the Company’s written policies.

D. Shipping and Returns Policy
For information on the Company’s shipping and returns policy, please visit SHIPPING AND RETURNS.

III. LIMITED WARRANTIES, DISCLAIMERS, LIMITATIONS AND EXCLUSIONS OF LIABILITY

A. Limited Warranties
THE SERVICES, THE SITE, ALL INFORMATION, CONTENT, MATERIALS AND SERVICES RELATED TO THE FOREGOING, AND THE PRODUCTS (EXCEPT AS EXPRESSLY SET FORTH HEREIN) ARE PROVIDED "AS IS" AND “AS AVAILABLE” AND TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, SYSTEM INTEGRATION AND ACCURACY OF DATA. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE PRODUCT, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF DELIVERY. WE AND OUR AFFILIATES DO NOT WARRANT THAT YOUR USE OF THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR VIRUS FREE. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM RELIANCE UPON THE SITE OR SERVICES, AND YOU ARE ADVISED TO MAINTAIN OFFLINE BACKUP COPIES OF ALL USER CONTENT. WE ARE NOT THE PROVIDER OF, AND MAKE NO WARRANTIES WITH RESPECT TO, ANY THIRD-PARTY OFFERINGS. WE DO NOT GUARANTEE THE SECURITY OF ANY INFORMATION TRANSMITTED TO OR FROM THE SITE OR SERVICES; AND YOU AGREE TO ASSUME THE SECURITY RISK FOR ANY INFORMATION YOU PROVIDE USING THE SITE OR SERVICES. NO REPRESENTATION OR WARRANTY IS MADE THAT THE SITE OR SERVICES PROVIDE COMPREHENSIVE OR ACCURATE INFORMATION. WE RESERVE THE RIGHT TO FILTER, MODIFY OR REMOVE CONTENT, MEDIA, INFORMATION OR ANY OTHER MATERIAL FROM THE SITE OR SERVICES AND FROM THE OUTPUT OF THE SITE OR SERVICES.

B. Limitation of Liability
USE OF OUR SERVICES, THE SITE, AND/OR THE PRODUCTS ARE AT YOUR OWN RISK. IN NO EVENT WILL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES IN CONNECTION WITH THESE TERMS, THE SERVICES, THE SITE, OR THE PRODUCTS, WHETHER OR NOT SUCH DAMAGES WERE FORESEEABLE AND EVEN IF WE WERE ADVISED THAT SUCH DAMAGES WERE LIKELY OR POSSIBLE. IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING IN CONNECTION WITH THESE TERMS, THE SERVICES, THE SITE, OR THE PRODUCTS EXCEED THE GREATER OF (1) FIFTY DOLLARS (U.S. $50.00) OR (2) THE AMOUNTS YOU HAVE PAID TO COMPANY IN THE PRIOR 6 MONTHS HEREUNDER.

YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL TERM BETWEEN YOU AND US RELATING TO THE PROVISION OF THE SITE, THE SERVICES, AND THE PRODUCTS TO YOU, AND WE WOULD NOT PROVIDE THE SITE OR SERVICES OR PRODUCTS TO YOU WITHOUT THIS LIMITATION.

C. Indemnification
YOU AGREE TO INDEMNIFY, HOLD HARMLESS AND, AT OUR OPTION, DEFEND OUR COMPANY (INCLUDING OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS AND ANY THIRD-PARTY INFORMATION PROVIDERS) FROM AND AGAINST ALL DAMAGES, CLAIMS, DEMANDS, LIABILITIES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS OR APPLICABLE LAW OR YOUR USER CONTENT.

IV. TERM AND TERMINATION
These Terms will become effective and binding when you use the Site or Services, when you voluntarily provide any information about yourself to us, or when you indicate your agreement by following any instructions we place on the Site (whichever occurs first). We reserve the right to terminate these Terms, your Account, and your access to the Site and the Services at any time without notice. You may delete your Account at any time, for any reason by emailing us at customerservice@lucylove.com. Your rights under these Terms will automatically and immediately terminate if you fail to comply with your covenants and obligations stated in these Terms.

V. GENERAL

A. Jurisdiction and Venue
These Terms shall be governed by the laws of the State of California without giving effect to any conflict of principles that may require the application of the law of another jurisdiction. Any action or proceeding relating to a claim or controversy at law or equity that arises out of or relates to these Terms or the Site or Services (a “claim”) must be brought in a federal or state court located in Los Angeles, CA and each party irrevocably submits to the exclusive jurisdiction and venue of any such court in any such action or proceeding, unless such claim is submitted to arbitration as set forth below. Notwithstanding anything to the contrary herein, we may seek injunctive relief in any court having jurisdiction to protect our intellectual property or confidential or proprietary information. You agree that any claim or cause of action related to the Site, the Services, the Products and/or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

B. Modifications to Terms; Additional Terms
We may change these Terms from time to time. Any such changes will become effective immediately upon your continued use of our Site or Services. If you object to any such changes, your sole recourse will be to cease using the Site and the Services. Continued use of the Site or the Services following posting of any such changes will indicate your acknowledgement of such changes and your agreement to be bound by the revised Terms, inclusive of such changes. In addition, certain features of the Services may be subject to additional terms of use. By using such features, or any part thereof, you agree to be bound by the additional terms of use applicable to such features. In the event that any of the additional terms of use governing such area conflict with these Terms, the additional terms will govern. Additional terms and conditions may also apply to specific products or orders, including with respect to ordering, shipping and return policies, and if there is a conflict between these Terms and any such additional Terms, such additional terms shall control.

C. Modifications to Services
We reserve the right to modify the Site and/or Services at any time without notice. If you object to any changes to the Site or Services, your sole recourse will be to cease using the Site and Services. Continued use of the Site or Services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Services as so modified. We also reserve the right to discontinue the Site and/or Services at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Site or the Services, except and if otherwise expressly set forth herein.

D. Miscellaneous Terms
You agree to comply with all laws, rules and regulations that apply to your use of the Site, the Services and the Products. Any delay or failure by us to exercise or enforce any right or provision of these terms will not constitute a waiver of such right or provision. If any provision of these terms is found by a court of competent jurisdiction to be invalid, you agree that the court should endeavor to give effect to the intentions reflected in the invalid provision, and the other provisions of these Terms shall remain in full force and effect. The section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms constitute the entire agreement between you and us with regard to the matters described above. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

If you have any questions about the Site and applicable terms, conditions and policies, please contact us at: customerservice@lucylove.com.

PRIVACY POLICY

Holly Sharp Co. d/b/a Lucy Love (“Company,” “we”, or “us”) respects the privacy rights of its website users. The following “Privacy Policy,” made effective as of 12/22/14 and is meant to be read and understood in conjunction with our online terms and conditions as stated above, (“Terms”) and any capitalized terms used in the Privacy Policy but not defined will have the meanings ascribed in the Terms. The Privacy Policy describes our information collection and use practices in connection with our Site and the Services, as well as any circumstances under which we may disclose information collected from you.

I. General Terms
By submitting Personal Information (as defined below) through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
The Site may contain links to third party websites. Please be aware that we are not responsible for the privacy practices or the content of such other Web sites. We encourage our users to read the privacy statements of each and every Web site they visit. This privacy statement applies solely to information collected by us through the Site.

II. Information We Collect
“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Non-Personal Information” means data that is not associated with or linked to your Personal Information; Non-Personal Information does not, by itself, permit the identification of individual persons. We collect Personal Information and Non-Personal Information, as described below.
We collect Personal Information as required to offer Services, as listed in the Terms, as voluntarily provided by you in the course of correspondence or registration, and as otherwise identified below. In addition, we may collect certain Non-Personal Information which cannot be used to personally identify any user, such as anonymous, aggregate or statistical data.

If you register for an Account on the Site, or provide us with your e-mail address to receive Optional Communications (as defined below), we will store the Personal Information provided until you delete it from your Account (if applicable) or request that we delete it. We may also collect Personal Information from users who do not register for an Account or receive Optional Communications, as necessary to provide the Services.

We do not collect or maintain Personal Information from people we actually know are under the age of majority in their home jurisdiction. Children under the age of 13 are not permitted to use and access the Site and Services. If we learn that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our databases and to prevent the user from utilizing the Site and the Service.

III. Use and Disclosure
We may use information collected from the Site and the Services in several ways, as outlined in this policy. For example, we may use Personal Information as needed to provide the Site and the Services, to create Accounts, and to communicate with users regarding their use of the Services. We may also use both Personal Information and Non-Personal Information when evaluating ways to improve the Site and the Service. As further described below, in limited circumstances we may disclose collected information, including Personal Information, to certain third parties in connection as necessary to provide Services or as required by law, as further described below.

We may also use Personal Information collected through the Site to communicate with users from whom such information was collected in order to provide promotional materials about the Company. However, unlike communications which are necessary to provide Services (“Necessary Communications”), promotional communications are optional (“Optional Communications”), and we will refrain from sending that kind of information to you if you inform us that you prefer not to receive them. If you wish to cease receiving Optional Communications, please follow the “unsubscribe” instructions provided in such Optional Communications, or contact us at customerservice@lucylove.com.

As a necessary part of providing Services, we may disclose information collected from you as described in this policy. For example, we may disclose certain Personal Information about you to our third-party service providers (e.g., our third party payment processors), so long as they are only using the Personal Information to provide services to us. If another company acquires our company, business, or our assets, that company will possess the Personal Information collected by it and us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. Under certain limited circumstances, we may cooperate with legal investigations and/or we may be subject to legal requirements to disclose information collected through the Site or Services, such as, by way of example, to a court or a governmental agency, and our policy is to provide such cooperation and comply fully with all such legal requirements. We may also disclose Personal Information to protect or defend the rights or property of Company or users of the Services and/or to investigate any violation or potential violation of the law, this Privacy Policy, or Terms. The disclosures contemplated by this paragraph (“Necessary Disclosures”) are necessary if you wish to use the Service. As mentioned above, we may use and disclose Non-Personal Information without restriction. If you do not want us to make such Necessary Disclosures, or to use Non-Personal Information without restriction, you must not use the Service.

IV. Cookies
A cookie is a small file placed on your computer's hard drive, if your web browser’s security settings so allow. We use cookies to identify which pages within the Site are being used by whom. This helps us analyze data about web page traffic and improve our Site in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie will not collect Personal Information from you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but most browsers also allow the user to modify settings to decline cookies. Please consult the supporting documentation for your web browser for more specific information on declining cookies. If you decline cookies you may still access the Site, although some functionality may be limited.

V. Access to Personal Information
You may request at any time that we delete any of your Personal Information stored by us, by contacting us at customerservice@lucylove.com . When we delete any information, it will be deleted from the active database, but may remain in our archives.

VI. Security Measures
The Site has security measures in place to protect against the loss, misuse and unauthorized alteration of Personal Information in our possession and control. For example, whenever the Service requests that Registered Users provide sensitive Personal Information, such as credit card account information, that information is encrypted with industry standard encryption techniques. Credit card information is never stored by us longer than necessary to complete a transaction.

Please be aware that, although we endeavor to provide security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of Personal Information or Non-Personal Information arising in connection with the theft thereof. Likewise, Account holders are responsible for safeguarding the confidentiality of passwords, and we bear no liability for access to, or use or disclosure of, Personal Information, if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or negligent) of a password.

VII. Changes to This Policy
If we materially change our privacy policy, we will post those changes on the Site so that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. Your continued access to and/or use of the Site or Service following notice of such changes constitutes your assent to, and acceptance of, this policy, including all posted changes to the Privacy Policy.

VIII. Contacting Us
If you have any questions or concerns about this Privacy Policy and your Personal Information, please contact us at: customerservice@lucylove.com.